Challenge
Make every employee an informed user of generative AI, to gain in productivity and creativity.
The House has deployed a secure internal AI assistant and supports a community of pioneering employees. It now wants to extend this mastery to all its teams, from marketing to supply chain, so that everyone applies it to their own work.
This goal comes with three requirements.
- Compliance. Since February 2025, Article 4 of the AI Act requires companies to ensure a sufficient level of AI literacy among the employees who use it.
- Confidentiality. Formulas, launch plans and customer data stay within the tools approved by the House.
- Brand identity. Creative uses of AI respect the craftsmanship and integrity of the House.
To meet them, we designed a seven-session journey that starts from each participant's real work. Every session delivers a method that can be applied the very next day: analyzing one's tasks, structuring a request to AI, choosing the right tool. Participants put it into practice between sessions, and we adjust the content based on their feedback.
The executive committee owns the program and opens every session. Our trainers run it; they design and deploy AI systems for our clients themselves.
Solution
A company-wide program owned by the executive committee.
We treat acculturation as a transformation program. Three principles shape it.
- Culture before tools. In companies that create value with AI, most of the effort goes into people and processes. The program builds a shared vocabulary and shared reflexes across every function.
- Real work as raw material. Each session starts from the tasks participants completed the previous week.
- A mandate from leadership. A member of the executive committee opens every session. AI becomes the whole company's business, and its leadership says so.
Set-up
Seven sessions and continuous steering.
Seven 90-minute sessions set the pace of the program, one every two weeks, both on site and remote. They are open to all employees: marketing, retail, supply chain, R&D, finance, HR and legal.
- Communication. A video from the executive committee launches the program. One message introduces each session the week before; a second one shares the resources and the survey.
- Measurement. We track attendance, satisfaction, intent to use, recurring questions and friction points.
- Governance. A weekly 30-minute check-in brings together the House's project lead and our team. Three steering committees mark the program's milestones.
Results
95% of participants satisfied from the very first session.
150 employees attend the opening session live, during their lunch break. Among the 41 survey respondents, 95% say they are satisfied, with an average score of 4.7 out of 5. 98% find the messages relevant, and 68% plan to try an AI use case the following week.
"It reassured me about using AI and encouraging my team to do the same for simple everyday tasks."
"I appreciated that people remain on the front line above all."
Session 1 participants ask for more concrete cases and examples by function. We rebuild session 2 around practice: an exercise on their own tasks, a live demonstration in the internal assistant and testimonials from employees.
Signature
Four mechanics that make the difference.
- Progress measured live. The same quiz opens and closes every session. Participants see their progress in 80 minutes, and scores add up from one session to the next.
- A decision grid, task by task. Each participant places five tasks from their week on two axes. Each zone matches a verb: accelerate, capitalize, prepare or let go.
- A five-element prompting method. FOCUS structures the request: a role, an objective, a context, a use and a format. We demonstrate it live in the internal assistant, on the same document.
- A framework that guides usage. A single question anchors confidentiality: where does this information come from? The rule shared with teams fits in one sentence: use AI within the tools approved by the House.
For you
An AI acculturation journey built with you.
This program addresses four situations.
- You have deployed an AI assistant, but its use remains concentrated among a few profiles.
- Your employees use public tools with no framework for data.
- You need to document your teams' AI literacy under the AI Act.
- Your executive committee has an AI ambition that does not yet translate into day-to-day work.
We build the program with you from a catalog of modules. Three formats then extend acculturation into projects: an ideation workshop, an ambassadors session and a mini-project serious game.
The teams who run these sessions design and industrialize Data and AI systems for our clients. Your first use cases can therefore go into production with the same people.
Testimonial
“Our trainers are practitioners: they design and deploy AI systems for our clients. That is what allows us to start from each employee's real work and turn first uses into concrete use cases, measured session after session.”
